Pocket Plane Group

IWD Completed Mods => Icewind Dale NPCs => Topic started by: Camarilla on April 26, 2013, 11:37:25 PM

Title: Can't import characters
Post by: Camarilla on April 26, 2013, 11:37:25 PM
Hi,
first, let me thank you for your excellent mod. I remember playing it a couple of years back on my old computer & loving it. When I saw that it has been updated, I wanted to play it again - however, when I try to import the characters, the game locks up. No crash, it just locks up, doesn't respond and I have to shut it with task manager. I have no such problem when importing any other character than from IWD NPC. I've tried running the game in compatibility mode and as administrator, which didn't help. I've also tried a fresh install with the IWD NPC only, which didn't help either. I'm running Windows 7 (32-bit). I'd be grateful if anyone could point me in the right direction to solve this problem!
Camarilla
Title: Re: Can't import characters
Post by: Kulyok on April 27, 2013, 09:08:57 AM
Hi! Thank you for reporting, I'll be happy to help if I can.

It might be that we've had this issue before. This topic mentions that it happens with a fresh install(no mods), and Avast antivirus may be the problem:
http://forums.pocketplane.net/index.php/topic,27691.0.html
Check if you have Avast, and tell me if the solution pointed out in the topic(turning it off or changing the settings).

If it's not Avast:

First of all: you have IWD+HoW installed and patched(or have Tales of the Luremaster installed), and you've installed the mod and you're trying to import all five characters after your protagonist, right?
I need to know which classes you picked and when the game crashes, after which character - can you please post your Weidu.log here and tell me the name of the character who crashes the game?

It might be that there's a problem with the mod, so if anyone else has this issue, please, step forward with the same data I requested above.
Title: Re: Can't import characters
Post by: Camarilla on April 27, 2013, 11:39:22 AM
Thanks for your reply, Kulyok. Even though I'm running a different antivirus than Avast, disabling it seems to have done the trick. So maybe it's not an Avast problem, but a problem with antiviruses in general. Whatever the reason, I'm happy that the problem is solved and I can't wait to see all the new content in your mod!
And thanks very much for your help. Your customer support is much better (and quicker) than the support for many paid products :)
Title: Re: Can't import characters
Post by: Kulyok on April 27, 2013, 12:19:17 PM
Good, I'm glad! And thank you - I hope you'll enjoy the mod.

I can be absent from the forums - we PPG modders go on vacations sometimes and deal with real life stuff - but our colleagues at forums.gibberlings3.net and at www.shsforums.net are always here to help. :)